Refund Policy
Honeymoon Romantic Dating Refund Policy
At Honeymoon Romantic Dating (“Honeymoon,” “we,” “us,” or “our”), we strive to provide a user-friendly platform that helps singles connect and find meaningful relationships. However, we understand that online dating experiences can vary, and you may not always be satisfied with your subscription.
This Refund Policy outlines the circumstances under which Honeymoon may offer refunds for membership purchases.
Free vs. Paid Membership
Honeymoon offers a free basic membership that allows you to create a profile, browse other users’ public profiles, and express interest in potential matches. Upgrading to a paid membership unlocks additional features like sending messages, viewing full profiles, and using advanced search filters.
Honeymoon Romantic Dating offers three paid membership tiers: Bronze, Silver, and Goals, each with varying features and pricing details available on the signup page.
Refunds for Paid Memberships
Honeymoon offers a limited refund policy for paid subscriptions. Here’s a breakdown of eligible scenarios:
- Accidental Purchase:If you accidentally purchase a paid membership and haven’t used any premium features (sending messages, viewing full profiles, etc.), we may offer a full refund within 24 hours of purchase.
To request a refund for an accidental purchase, please contact us via email at honeymoonromanticdating525@gmail.com within 24 hours of your purchase. Be sure to include your account details and a brief explanation of the situation.
Please note: Refunds are processed on a case-by-case basis and may take up to 5 business days to reflect in your account.
Non-Refundable Transactions
Honeymoon does not offer refunds for the following situations:
- Partial Use of Subscription:If you have used any premium features associated with your paid membership (sending messages, viewing full profiles, etc.), your purchase is non-refundable.
- Subscription Cancellation After Renewal:Since subscriptions are set to auto-renew, cancellations must be made before the renewal date to avoid charges for the subsequent term. Refunds cannot be issued for periods after the renewal date has passed.
- Dissatisfaction with Service:Honeymoon acts as a platform to connect users and cannot guarantee compatibility or success in finding love. Refunds will not be issued based on user dissatisfaction with their online dating experience.
Subscription Cancellation
We understand that circumstances may change, and you may no longer require a paid membership. You can easily cancel your subscription at any time through your account settings. Cancelling your subscription will prevent future charges, but it will not grant a refund for the current billing period.
Free Trial Information
Honeymoon does not currently offer free trials for paid memberships. However, our free basic membership allows you to experience the core functionalities of the platform before committing to a paid subscription.
Contact Us
Have questions or concerns regarding this Refund Policy? Please don’t hesitate to contact us via email at honeymoonromanticdating525@gmail.com.